Contact Us

If you need help with an order, technical advice on workwear or PPE, or want to talk about kitting out a larger team, you are in the right place.

We read everything. A real person will respond.

Customer Service and Existing Orders

Customer service and existing orders

For questions about:

  • An order you have already placed
  • Deliveries and tracking
  • Returns and refunds
  • Website issues

Contact our Customer Experience team:

  • Email: cx@bodyguardworkwear.co.uk
  • Telephone: 0121 359 8880

Opening hours

Monday to Friday, 8.30am to 5.00pm

(Excluding UK public holidays)

If you have your order number to hand, we can help you faster.

Sales and product enquiries

For:

  • Product availability and lead times
  • Bulk orders and repeat supply
  • Quotes for rail, transport, utilities, labour supply and other complex sites

Contact our Sales team:

  • Email: sales@bodyguardworkwear.co.uk
  • Telephone: 0121 359 8880

If you are responsible for PPE and workwear across multiple locations, tell us a little about your set up and current suppliers. The more detail you give, the sharper the answer.

Technical and PPE guidance

If you need support with:

  • Selecting garments for specific risks or standards
  • Hi vis clothing, PPE, Workwear, and foul weather protection requirements
  • Product data sheets and certification.

Start with our Customer Experience team at cx@bodyguardworkwear.co.uk or 0121 359 8880 and they will direct you to the right technical contact.

We cannot give you legal health and safety advice. We can explain what our garments are designed and certified to do.

Returns and cancellations

If you want to cancel an order or arrange a return in line with our Terms and Conditions:

  • Email: cx@bodyguardworkwear.co.uk
  • Include your name, order number, the items you wish to return and the reason

Full details are set out in our Terms and Conditions of Supply.

Please do not send goods back without contacting us first. This avoids delays and helps us process your refund correctly.

Trade accounts

If you are a business customer and want to open or discuss a trading account:

  • Telephone: 0121 359 8880
  • Email: sales@bodyguardworkwear.co.uk

Tell us your company name, sector, approximate annual PPE and workwear spend, and how many wearers you support.